How robotaxis are trying to win passengers' trust

Autonomous vehicles, particularly robotaxis, are advancing globally, but public trust remains a key challenge. Some of companies in U.S. and  China are using diverse strategies to enhance safety and passenger confidence. It focuses on transparency with real-time visual feedback, and offers distraction-free rides in purpose-built vehicles. Safety concerns, highlighted by incidents such as Cruise's operational pause, have fueled skepticism. Despite regulatory and profitability hurdles, the industry is growing, with deployments planned in Japan, the UK, and beyond. Winning public trust is essential for the widespread adoption of this transformative technology.