Seeing the dreaded warning over your Windows internet connection icon proclaiming that you have No Internet Access? You’re probably wondering how to fix this frustrating error. We will share with you the steps to follow when you have no internet access but are still connected to Wi-Fi.

1. REBOOT YOUR PC/ LAPTOP

As with many issues, rebooting your computer is the first troubleshooting step you should try. If you’re lucky, you might clear up some temporary glitch by restarting and fix your network connection issue. However, if you connect to your router with an Ethernet cable, you should also try using another cable.

2. REBOOT YOUR ROUTER/MODEM

You can just simply pull the power plug from both devices and leave them unplugged for a few minutes. Then, plug the modem in first, let it boot up, then plug in your router again. Wait a few minutes for them to start back up fully. And remember to check and confirm that your router and modem are working properly. If you don’t see any lights on one of the devices, or the lights are flashing in an irregular pattern, you may have a bad piece of hardware.

3. DISABLE SECURITY SOFTWARE

You may have some security software on your PC preventing access to the internet. Avast and other antivirus suites have had problems in the past where glitched updates block some websites or even the entire internet, for no good reason. You can try to disable any third-party antivirus apps you may have installed and see if your connection comes back.

4. RUN THE WINDOWS NETWORK TROUBLESHOOTER

You can try to access the network troubleshooter, go visit Settings > Network & Internet > Status. Select Network troubleshooter and follow the steps to see if Windows can rectify the problem. On Windows 7, you’ll find this same tool at Start > Control Panel > Troubleshooting > Network and internet > Internet Connections.

5. RESET YOUR NETWORK

At this point, there’s not much you can do other than reset your network settings. If your Windows 10 PC is the only device you can’t connect with, you can reset its network configuration by visiting Settings > Network & Internet > Status. Click the Network reset text at the bottom of the screen, then Reset now. It will completely remove all network adapters and set all your network settings back to the defaults. You’ll have to set everything up again, including VPN software, but it might be the fix you need.

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